Lean is a management philosophy and improvement methodology that is applicable in any organization or industry. Even in the non-transactional, low-volume and high-variation world that is professional services, Lean provides both the framework and an approach for empowering people to drive increased quality rigorously. Although the knowledge industry, which author Jim Benson famously remarks, “Ain’t got […]
It is overwhelming how many books, articles and blogs there are about Lean and Six Sigma. Google “Lean Six Sigma” and there are more than two million results. But I haven’t found anything yet that explores one important aspect when applying these techniques to building design:
Our unique approach to project delivery moves beyond conventional design services and focuses on sustainable business solutions for today’s evolving healthcare environment. We begin all endeavors with a consideration of process before design solutions are explored. Lean is a structured approach we find very useful when focusing on operational improvement. We believe healthcare design projects must […]
A lean coffee is an agenda-less meeting, where people come to discuss topics related to lean and process improvement. I geared my lean coffee toward healthcare professionals who might be currently implementing lean or trying to learn more about process improvement. Follow me on Twitter and connect on LinkedIn for information on upcoming Philadelphia Lean […]
Challenge While front lobby improvements were agreed upon, a throughput analysis and thorough re-thinking of the check-in and triage area had to be tackled first in order to allow physical layout options provide optimal efficiencies. Solution A future state which provided for enhanced patient privacy, more efficient handling of fast-track cases and bedside registration of acute patients […]
Challenge Update a 15-year-old emergency department where volumes have increased to such an extent that patient and staff conditions are unsafe and patients leave without being seen or fully accessed. Solution Keeping in the mind the census swings an urban ED experiences each day, it was essential to utilize process mapping and discrete event simulation […]
We begin all endeavors with a consideration of process before design solutions are explored. Lean is a structured approach we find very useful when focusing on operational process improvement. By bringing all constituents together and giving them the tools to experiment and test new ideas current state barriers can be identified and transcended.
Challenge The physician group and their real estate agent did not have a clear way of searching for and evaluating potential sites for ambulatory expansion. With a real estate agent unfamiliar with the architectural and engineering needs of a medical practice, they could not narrow down a list of available sites that would work operationally […]
